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Frequently Asked Questions

About CashSentinel

  • What is CashSentinel?
  • How does CashSentinel protect my transaction?
  • Why choose CashSentinel?

Protection against scam

  • Be vigilant about your online safety
  • How to detect a phishing attack ?

Transaction between private individuals

  • How does it work?
  • How much does it cost to use CashSentinel?

Transaction with an automotive professional

  • How does it work?
  • How much does it cost to use CashSentinel?

Additional Services

  • How to get my vehicle shipped?
  • How to add a mechanical warranty for my vehicle?
  • How to add expertise for my vehicle?

Frequent questions

  • How long does a transaction take?
  • What are the required documents for registration?
  • How to send documents to CashSentinel?
  • How to fund my CashSentinel account
  • I did not put my customer number in the bank transfer
  • What happens if my transaction is canceled?
  • My mobile app does not seem to work
  • What can I buy through CashSentinel?

Tips

  • How can I manage insurance when I buy a vehicle?
  • How can I manage the change of ownership when I buy a vehicle?
CashSentinel logo CashSentinel
  • Buy
  • Sell
  • Professionals
  • Pricing
  • FAQ

Online Safety

Payment Security

Legal Protection

CashSentinel SA (Switzerland)

+41 (0)24 552 00 60

CashSentinel France SAS

+33 (0)1 82 88 24 76

Opening hours

Mo-Fr 9 AM - 6 PM

Phone support

24/7

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